Terms of Service

Overview

Welcome to PupSip™.

The terms “we”, “us” and “our” refer to PupSip™. PupSip™ operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).

PupSip™ is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services.

Please read these Terms of Service carefully. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

Section 1 - Access and Account

By using our Services, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have permission from a parent or legal guardian.

To use our Services, including browsing our online store or purchasing products, you may be asked to provide certain information, such as your email address, billing address, payment information, and shipping information.

You represent and warrant that all information you provide is correct, current, and complete.

You are responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to another person.

Section 2 - Our Products

We make every effort to display our products as accurately as possible. However, product colors, details, and appearance may vary depending on your device, screen settings, and browser.

We do not guarantee that the product images displayed on your device will exactly match the actual product.

All product descriptions, prices, and availability are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

Section 3 - Orders

When you place an order, you are making an offer to purchase the selected product.

We reserve the right to accept or decline your order for any reason, including but not limited to product availability, suspected fraud, pricing errors, payment issues, or incorrect order information.

Your order is accepted once we confirm it by email.

Please review your order carefully before submitting it. Once an order has been processed, we may not be able to accommodate cancellation requests.

Returns, refunds, and exchanges are handled in accordance with our Refund Policy.

Section 4 - Prices and Billing

Prices, discounts, and promotions are subject to change without notice.

The price charged for a product will be the price displayed at the time your order is placed. Unless otherwise stated, prices may not include shipping costs, customs duties, import taxes, or other fees that may apply depending on your country.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

You authorize us and our payment providers to charge your selected payment method for your order, including product prices, shipping costs, and applicable taxes or fees.

Section 5 - Shipping and Delivery

Shipping times are estimates and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, incorrect shipping information, weather conditions, or events outside our control.

For international orders, customers may be responsible for customs duties, import taxes, or additional charges required by their local authorities.

For consumers in the European Union, the risk of loss or damage to goods generally passes to the customer only once the goods are delivered to the customer or a person designated by the customer.

Section 6 - Intellectual Property

All content on our Services, including but not limited to text, images, graphics, logos, product names, product descriptions, videos, designs, and website layout, is owned by PupSip™, its licensors, or relevant third parties.

You may use our Services for personal, non-commercial use only.

You may not copy, reproduce, distribute, modify, publish, display, sell, or exploit any part of our Services without our prior written permission.

PupSip™ names, logos, product names, designs, and slogans may be trademarks or brand assets of PupSip™. You may not use them without our prior written permission.

Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify.

Section 7 - Optional Tools

We may provide access to third-party tools or features that we do not monitor, control, or manage.

You acknowledge and agree that such tools are provided “as is” and “as available” without warranties, representations, or conditions of any kind.

Any use of third-party tools is entirely at your own risk and discretion.

Section 8 - Third-Party Links

Our Services may contain links to third-party websites or services.

We are not responsible for the content, accuracy, policies, practices, or security of third-party websites.

If you access third-party websites through our Services, you do so at your own risk. Please review their terms and privacy policies before using them.

Section 9 - Relationship with Shopify

PupSip™ is powered by Shopify, which enables us to provide the Services to you.

However, any sales and purchases made through our store are made directly with PupSip™.

By using our Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and PupSip™, including any injury, damage, or loss resulting from purchased products or services.

Section 10 - Privacy Policy

All personal information collected through our Services is handled in accordance with our Privacy Policy.

Because our store is hosted by Shopify, Shopify may collect and process personal information about your access to and use of the Services in order to provide and improve the Services.

You can review our Privacy Policy on our website.

Section 11 - Feedback

If you submit, upload, post, email, or otherwise send us ideas, suggestions, feedback, reviews, proposals, or other content, you grant us the right to use, reproduce, publish, distribute, and display such feedback for business and promotional purposes, where legally permitted.

You confirm that your feedback does not violate the rights of any third party and does not contain unlawful, abusive, misleading, or harmful content.

We may monitor, edit, or remove feedback if we believe it violates these Terms or applicable law.

Section 12 - Errors, Inaccuracies and Omissions

Occasionally, information on our Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.

We reserve the right to correct errors, inaccuracies, or omissions and to update or cancel orders where legally permitted.

Section 13 - Prohibited Uses

You may use our Services only for lawful purposes.

You may not use our Services:

• For unlawful, fraudulent, or malicious purposes.

• To violate any laws, regulations, or third-party rights.

• To infringe intellectual property rights.

• To harass, abuse, insult, harm, defame, or intimidate others.

• To submit false or misleading information.

• To upload viruses, malware, or harmful code.

• To spam, phish, scrape, crawl, or collect data without permission.

• To interfere with or bypass security features of the Services.

• To impersonate another person or entity.

We reserve the right to suspend or terminate access to our Services if we believe these Terms have been violated.

Section 14 - Termination

We may terminate or suspend your access to the Services at any time if you violate these Terms or applicable law.

You remain responsible for any amounts owed up to the date of termination.

Sections that by their nature should survive termination will continue to apply, including Intellectual Property, Privacy Policy, Limitation of Liability, and Governing Law.

Section 15 - Disclaimer of Warranties

Our Services and products are provided with reasonable care.

To the fullest extent permitted by law, we do not guarantee that the Services will be uninterrupted, secure, error-free, or always available.

Nothing in these Terms limits your statutory rights as a consumer, including rights related to defective products, legal warranties, withdrawal rights, or other mandatory consumer protection rights.

Section 16 - Limitation of Liability

To the fullest extent permitted by law, PupSip™ shall not be liable for indirect, incidental, special, punitive, or consequential damages, including loss of profits, loss of revenue, loss of data, or similar damages arising from your use of the Services or products.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for intentional misconduct, gross negligence, injury to life, body, or health, or mandatory consumer protection rights.

Section 17 - Indemnification

You agree to indemnify and hold harmless PupSip™, Shopify, and our partners, service providers, employees, contractors, and affiliates from claims, damages, losses, liabilities, and expenses arising from your violation of these Terms, your violation of applicable law, or your violation of third-party rights.

Section 18 - Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain valid and enforceable.

Section 19 - Waiver and Entire Agreement

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms, together with our policies posted on our website, constitute the entire agreement between you and PupSip™ regarding your use of the Services.

Section 20 - Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

We may transfer or assign our rights and obligations under these Terms where legally permitted.

Section 21 - Governing Law

These Terms shall be governed by the laws applicable at the registered place of business of PupSip™, unless mandatory consumer protection laws in your country provide otherwise.

If you are a consumer in the European Union, you may also benefit from mandatory consumer protection laws of your country of residence.

Section 22 - Headings

The headings used in these Terms are included for convenience only and do not affect the interpretation of these Terms.

Section 23 - Changes to Terms of Service

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website.

Your continued use of or access to our Services following the posting of changes constitutes acceptance of those changes, where legally permitted.

Section 24 - Contact Information

Questions about these Terms of Service should be sent to us at:

PupSip™ Customer Support
Email: support.pupsip@gmail.com