Terms & Conditions

Welcome to PupSip™.

By visiting our website or purchasing from our store, you agree to the following Terms of Service. Please read them carefully before placing an order.

General Information

This website is operated by PupSip™. Throughout the site, the terms “we”, “us” and “our” refer to PupSip™.

By using our website, you confirm that you are at least the age of majority in your country or region, or that you have permission from a legal guardian.

Products

We do our best to display our products, colors, images and descriptions as accurately as possible. However, slight differences in color, size or appearance may occur due to screen settings, lighting or product updates.

PupSip™ is designed as a portable dog water bottle for travel, walks and outdoor use. Please use the product responsibly and follow normal care and cleaning instructions.

Orders and Payments

When you place an order, you agree to provide accurate and complete information, including your name, shipping address, email address and payment details.

We reserve the right to refuse, cancel or limit any order if we suspect fraud, incorrect information, abuse of our policies or unusual order activity.

Prices and availability may change without notice.

Shipping

Orders are processed within 1 to 3 business days. Delivery usually takes 7 to 15 business days after dispatch, depending on your location and the shipping carrier.

Shipping times are estimates and may vary due to customs, holidays, high demand or carrier delays.

Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

If you receive a damaged, defective or incorrect item, please contact us as soon as possible at support.pupsip@gmail.com so we can help resolve the issue.

Accuracy of Information

We try to make sure all information on our website is accurate and up to date. However, we cannot guarantee that all product descriptions, prices, availability or other content will always be completely free from errors.

If we discover an error in your order, we may contact you to correct it or cancel the order if necessary.

Limitation of Liability

PupSip™ is not responsible for indirect, incidental or consequential damages resulting from the use or misuse of our products or website.

Please make sure the product is suitable for your dog before use. Always supervise your pet and ensure the bottle is cleaned regularly.

Third-Party Services

Our store may use third-party services such as payment providers, shipping carriers and fulfillment partners. These services may have their own terms and privacy policies.

Changes to These Terms

We reserve the right to update or change these Terms of Service at any time. Any changes will be posted on this page.

Contact Information

If you have any questions about these Terms of Service, you can contact us at:

support.pupsip@gmail.com